Shipping Policy

Due to the COVID-19 pandemic our shipping intervals have changed and may vary for some products. Please note the following policy changes:

  • Fine Paper Prints and Photography art will continue to be processed within 5 business days and Zoe Ella Designs will attempt to ship these items within 3 business days of completed processing and/or communicate any shipping delays beyond this within the same 3 business days.  
  • Gallery art canvases require no processing and will continue to be shipped within 3 business days and/or communicate any shipping delays beyond this within the same 3 business days.  
  • Accessory items may take up to 10 business days to process and Zoe Ella Designs will attempt to ship these items within 3 business days of completed processing and/or communicate any shipping delays beyond this within the same 3 business days.  

Applicable tracking numbers will be provided for all customer sales unless specifically communicated after purchase and in the rare scenario where tracking is not possible or provided by third-party shipping providers.